Frequently Asked Questions
Got questions? We've got answers! Here's everything you need to know about our products, subscriptions, and services.
How do I subscribe to a plan?
Simply choose the plan that best fits your needs and click the "Subscribe Now" button. You’ll be able to create an account and complete your subscription via secure checkout.
Are the products really in like-new condition?
Yes! All products are returned, excess stock, or box-damaged items from trusted manufacturers. They are in excellent condition with minimal usage (no more than 28 days).
How does the next-day delivery work?
Once you place an order before 2:30 PM (Mon-Fri).
Can I cancel or change my subscription at any time?
Yes, you can cancel or modify your subscription at any time directly from your account settings. There are no long-term commitments!
How do I enter the monthly giveaways and raffles?
Subscribers will automatically be entered into the monthly giveaway or raffle based on the plan they choose. For Plan One, it’s a £5 entry for extra draws, and for Plan Two and Three, it’s free entry to monthly giveaways.